Are you having trouble scanning documents to your email? Are they not being sent through correctly or getting lost in cyberspace? If so, don't worry - we're here to help! In this blog post, we'll walk you through a few simple steps to fix scan-to-email issues you may be experiencing due to Google's recent two-factor authentication change. So read on and get scanning!
Log into the email address account you're using to relay scans at www.gmail.com. If you're unsure the exact email address, you can find this by looking in the Administrator > Network Settings of your device.
Select "Manage My Account" found in the upper-right corner of Gmail
Select the Security Tab within the Gmail Settings
Under Signing in to Google, select 2 Step Verification. Turn this feature on by clicking, entering your phone number, and correctly providing a PIN Code sent by Google.
After turning On 2 Step Verification, select the newly listed 'App Passwords' from the Signing in to Google Section.
Use a Custom Display name like "Copier" or "Printer" and click "Generate"
Copy the Generated Password into the Copier Email Network Settings and...boom! You're ready to scan. [Administrator > Network Settings > Email Settings > Email SMTP Settings > Password].