SERVICECAREERS

Field Service Technician

 Major Goals and Responsibilities:

  • Provide service and support during field visits for new client copier, printer, and software installations.

  • Perform routine service and maintenance of connected devices within an assigned territory.

  • Ensure territory response times, first call effectiveness, parts usage, and service margins are met.

  • Maintain service records for reporting in assigned territory

  • Develop a background of copier, networking, and installation procedure knowledge.

  • Assure customer’s needs and expectations are exceeded

Preferred Prerequisites:

  • Completion of Outward Associate level Certification from Konica Minolta-Online or similar,

  • Above average analytical and computer skills,

  • Ability to handle multiple tasks at the same time,

  • Ability to communicate effectively,

  • Electronics training or prior service technical work

  • Valid driver license

CDI Office Technologies is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity or expression, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

To apply for this position, click here.

ABOUT

CDI has become one of the fastest growing companies in the Greater Pittsburgh Area while offering scalable solutions to many of today’s complex business issues.

 

Along with award winning office equipment, CDI offers Managed Print Services (MPS), Managed IT Services, Managed Voice Services, Document Automation Software, Production Printers, and Wide-Format Plotters.

CONTACT

info@cdi-ot.com

412-458-4148

200 Merchant Lane, Suite 201

Pittsburgh, PA 15205

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