As we continue to monitor the rapidly evolving situation around COVID-19, our first thought is for the safety and well-being of all individuals impacted by these difficult circumstances. CDI believes it is important to take necessary steps to keep ourselves, our loved ones, our customers, and our employees safe and supported.
In an effort to #StopTheSpread of COVID-19, CDI has
increased remote-assistance practices for service-related calls,
implemented a work-from-home policy for sales staff and other non-essential employee personnel,
implemented contact-free delivery, or pick up, of toner and supplies, and
developed a contact-free delivery/installation process for all new equipment deliveries (upon request).
Service calls capable of being completed remotely will be done through our RescueAssist remote application (link here).
CDI will still be servicing on-site for all operational life-sustaining customers.
CDI will also defer lease payments for 90 days on all new leases.